*To qualify for Regular walks you must be signed up for at least 2 walks a week and have a Recurring schedule set up in our system.
*Additional surcharges may apply
* New client promotional pricing does not apply to existing clients.
NOTE: We charge like a hotel, so you can check your pets in from 12 noon until 12 noon next day. We do not hourly prorate time as staff only get paid per night.
extra pet fee: $20
$65 per 24 hours (extra pet fee: $20)
Dog Park Play Groups
$25 per visit (extra pet fee: $20)
45-60 mins at park, up to 2 hours with commute.
*If you are boarding with us:
$20 each way (within 5 miles ) each additional mile $1
$60 minimum for all other assignments. Rates based on assignment.
Pet Sitting for Cats & Dogs
$20 per 30 minute visit, extra pet fee: $2
$30 per 60 minute visit, extra pet fee: $2
(Client Out of Town & Weekend visits – Minimum of three 30 minute visits for dogs when left alone for over 24 hours)
We no longer do 15 mins visits for Pet Sitting (client out of town, weekend etc). Minimum 30 mins visits. Exceptions are made on a case by case basis but charge is the same, $20.
LAST MINUTE BOOKING SURCHARGE
A last-minute surcharge of $5 will apply for all service scheduled after 7PM the night before the visit.
LAST MINUTE CANCELLATION SURCHARGE – Recurring Services only (Dog walks and Dog Park Play)
WE NEED A CANCELLATION NOTICE DIRECTLY TO OUR OFFICE BY 7PM THE NIGHT BEFORE THE NEXT SCHEDULED VISIT OR YOU WILL BE CHARGED a $10 cancellation fee. Texting or calling staff does not qualify.
AFTER HOURS SURCHARGE:
Visits made between the hours of 9PM and 7AM are subject to a $5 surcharge per visit.
All weekend (Saturday & Sunday ) visits have a $5 surcharge per visit.
KEY PICK UP/ DROP OFF
A $15 surcharge is charged if you need us to come back to get keys not provided during the first meet and greet OR if we need to return keys to you (outside of a scheduled pet visit).
NEW CUSTOMER / SERVICE SIGN UP
Registration Fee: $25
This is a one-time set up fee covering the costs associated with setting up a new client in our system. This will added on your first billing cycle only.
EMERGENCY KEY LOCKOUT FEE
If you lock yourself out of your residence and need your pet sitter or management to unlock your door for you (subject to availability) we charge a $30 fee to the client to provide this service. Key Lockout visits between the hours of 9PM and 7AM are subject to a $10 after hours surcharge ( $40 total for the visit )
We charge a Holiday surcharge of $10 per visit for any pet sitting , dog walks, park play groups, pet taxi service, bathing, (house sitting & dog boarding is $10 extra per night) during the following Holidays and Holiday weekends. All visits will remain scheduled unless you make a cancellation.
*Note: Exact dates are located in the customer policies page at sign up.
Holiday Surcharge Schedule
New Year’s Eve and New Years Day
Birthday of Martin Luther King, Jr.
Memorial Day Weekend
Labor Day Weekend
Columbus Day Weekend
Veterans Day Weekend
Thanksgiving Holiday Weekend
Christmas Holiday Weekend
NEIGHBOR REFERRAL CREDIT/DISCOUNT?
If a neighbor signs up for services we do not give discounts to pre-existing clients. We do offer a $20 client referral credit if you refer us to a new client however.
Don’t pay the high price of a poorly exercised, anxious or lonely pet. Go for our totally reasonable pet sitting and dog walking rates instead. Contact Waggy Walkys today!
CANCELLATIONS AND LAST MINUTE CHANGES POLICY:
Pet Boarding, House Sitting and Pet Sitting
It is not unusual for trip plans to change at the last minute. However, please understand that Waggy Walkys, LLC carefully schedules our time to service you and our other clients. Once your reservation is booked, your Pet Sitter will have to turn away other client’s reservation requests, thus, once services have started, THERE ARE NO REFUNDS FOR EARLY RETURNS OR LAST MINUTE CHANGES TO SERVICES THAT HAVE ALREADY STARTED such as pet sitting, pet boarding or house sitting services. If services haven’t started yet (at least 24 hours before), we can issue a issue a credit to your pet’s account, to use for future services.